This article was found on cnet today. The growing trend in healthcare is that the internet is where people find their doctors, how people feel about their doctors and also how they evaluate and find out if their doctor participate with their plan.
In our office, many people now find us through the internet using their phones or through their computers. The trend continues as we see many patients now schedule directly through our request an appointment link on our web site.
Patients also will leave ratings using social media sites such as Angies list, Yahoo local, Google and Yelp and even Merchant circle. Not all of these sites are created equal though, especially Yelp who has taken down all positive reviews for our office. Apparently, if you do not advertize with them, they filter your reviews (not the most honest of the bunch, are they). Check out the article, you will definitely find this to be of interest to you.
Consumers turning to Facebook, Twitter for health advice
A third of consumers polled by PricewaterhouseCoopers now use social media sites to find and share information about medical treatments, doctors, and health plans.
A fair number of consumers in the U.S. are relying on sites like Facebook, Twitter, and YouTube to help them with medical and healthcare issues.
Polling 1,060 U.S. adults in February, PricewaterhouseCoopers found that a third use social media to find medical information, research and share symptoms, and offer their opinions about doctors, drugs, treatments, and heath plans.
One in four of those surveyed said they’ve used social media sites to track down reviews from other consumers about treatments and doctors, while one in three have searched for information about medical ailments related by other patents. Further, one in four have posted about their own medical experiences, and one in five have joined an online health forum or community.
How are people using the information they find online? read full article here at cnet.com